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Billing FAQ
Q. Do you offer a money back guarantee?A. Yes. We have a 30 day money back guarantee!Q. Can I get...
How are your prices so low?
We are asked quite frequently how we are able to offer our low prices. The secret is simple......
How do I order using a subdomain?
If you are trying to submit your order using a subdomain: server.example.com You will...
How do I see available add-ons for my account?
Available add-ons for your active services can be found in our client area, here: Services...
How do I upgrade or downgrade my plan with Dropals?
Click "Services" Click "My Services" Click "Active" to the right of the hosting plan you...
I receive: Invalid domain name provided when entering my domain
If you receive the following error when entering your domain name during our ordering process:...