Articles

How can I redirect from www to non-www

You can add the following code to your .htaccess file to redirect www to non-www:...

How can I see my current IP address?

A question we receive quite frequently is: "I need to know my current public IP address. How can...

How can I upgrade my hosting plan?

If you current hosting plan qualifies for an upgrade, you can do so from the client area:...

How do I clear my DNS cache on my MAC?

OS X Mountain Lion or Lion Use the following Terminal command to reset the DNS cache: sudo...

How do I contact Dropals support?

You can email us directly at support@dropals.com using the email account listed on your hosting...

How do I enable Directory Listing?

By default our servers have Directory Listing set to off. This means if a folder does not have a...

How do I find a Dropals promotional code?

You can find the latest Dropals promotional codes by following us on...

How do I purchase a dedicated IP address?

Dedicated IP addresses can be purchased from the client area (https://my.dropals.com). Go to...

How do I transfer my cPanel account from another host?

Please note, the provider you are transferring from must use cPanel in order for us to transfer...

How do I turn off Directory Listing?

In cPanel: Scroll down to the Advanced section and choose "Index Manager"Choose to open "Web...

How do I unsubscribe from Dropals newsletters and marketing emails?

From our client area:My Details --> Newsletter Opt-out --> Tick to unsubscribe from our...

Redirect from HTTP to HTTPS using htaccess

You can use the following code to redirect visitors from HTTP to HTTP using your .htaccess...

There are bots spamming, how to stop spam on my forum?

If bots are spamming your forum, they can waste your bandwidth and also cause load issues for...