If you log into a cPanel account normally and see the notice:

Warning! You are logged in with the reseller or root password

The problem is usually caused by an account with the same password as the reseller that owns it.

Resetting the password to something different than the reseller account and logging out of cPanel should fix the issue.

 

Was this answer helpful? 0 Users Found This Useful (0 Votes)

Most Popular Articles

Adding domain name with international characters such as ñ gives an error that it is invalid

Whenever you create a domain that has international characters in cPanel, you will receive the...
Can I restore a DirectAdmin backup on Dropals.com?

I have a backup from a DirectAdmin server, can I restore it on HostMantis?   Yes! Upload the...
When logging into cPanel I receive the error "Invalid Login"...

Your IP address has been locked out as a result of too many failed login attempts, which is why...
cPanel File Manager Show Hidden Files dialog box does not appear

When entering cPanel's  File Manager a dialog box normally appears allowing you to choose to...
How do I disable the Billing and Support menu in cPanel?

You can disable Single Sign On (Single Sign On) in our client area if you do not want it. For...