Please note, the provider you are transferring from must use cPanel in order for us to transfer the account for you.
To transfer your account from another cPanel host:
Log into your old provider and create a cPanel Full Account backup. (Note: do not change the filename of the file it creates as it is necessary for restoration).
When the backup is complete, you can do either of the following with the .tar.gz it creates:
Upload it to your Dropals accounts /home folder and submit a ticket to have the account restored
